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Privacy Policy

Privacy Policy for https://compact.ecojohns.com

Introduction

Welcome to Compact! We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy explains our practices regarding the collection, handling, and protection of information from users who interact with our website, applications, services, and products at https://compact.ecojohns.com (collectively, “the Platform”). Understanding and trusting how we manage your data is essential to our commitment to providing a secure user experience.

Scope

This policy covers all aspects of the Compact platform, including its websites, mobile applications, online services, and any other features or tools we offer. It does not extend to third-party platforms, apps, products, or services that you access through links on our site, as these have their own privacy policies that govern data collection and usage. We encourage users to review these policies carefully.

Processing Activities

This policy outlines our practices when:

  1. You use our applications and services as an authorized user, granting us access to specific information for personalized experiences.
  2. You visit our websites linked to this Privacy Policy, which may collect data through various means.
  3. We communicate with you via email, calls, or text messages (SMS), providing updates, newsletters, or promotional content.

Personal Data Collection

We collect several types of personal information for various purposes:

  1. Account Information: This includes your username, registration details, and profile settings.
  2. Payment Information: Details related to your payment methods, such as card numbers, expiration dates, and security codes, are securely stored for transaction processing.
  3. Financial Information: We may collect data about your financial status or creditworthiness, but only when required by law or for specific service-related purposes.
  4. Purchase Information: Details of products and services you’ve purchased from us, including quantities and transaction dates.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information to facilitate seamless application functionality and analytics.
  6. Location Data: Your geographic location data when you choose to share it or when we need it for service delivery.
  7. Feedback: Any comments, reviews, or survey responses you provide to help us improve our services.
  8. Social Media Information: Data from social media platforms when users connect their accounts to interact with our content.
  9. Product Information: Details about the products you browse, view, or purchase on our e-commerce platform.

We collect this data through direct user input, interactions with our systems, and automated technologies like cookies and tracking pixels. Third-party sources may also share personal data with us, but they are bound by their own privacy agreements.

Cookies

Cookies are small text files stored on your device to enhance user experience and provide valuable analytics. We use cookies categorized as:

  1. Strictly Necessary: Essential for the basic functionality of our Platform, ensuring secure access and navigation.
  2. Preference: Remembering your preferences and settings to personalize your experience.
  3. Analytics: Tracking aggregated data to analyze trends, perform diagnostics, and measure the effectiveness of our services.

Users can manage non-essential cookies through our Cookie Manager, offering control over their browsing experience.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once the retention period expires or when the purpose is no longer applicable, we delete or anonymize the data securely. This process ensures that your information remains protected and is not retained beyond its intended use.

Security Measures

Compact employs robust security measures to safeguard your personal data:

  • Encrypted Communication: All data transmission between your device and our servers is encrypted using SSL/TLS protocols.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards to process data on our behalf.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our Platform does not knowingly collect personal information from minors, and we have measures in place to prevent such collection. If you believe we have collected data from a child, please contact us at the address provided below.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Asking for the deletion of your data when there’s no compelling reason for its retention.
  • Restriction: Limiting the use or processing of your data under certain circumstances.
  • Portability: Receiving a copy of your data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from biased or unfair treatment based on personal data.
  • Filing Appeals/Complaints: You can file complaints with relevant supervisory authorities and appeal our decisions regarding your data.

To exercise these rights, please reach out to our privacy team at the contact details provided. We will respond to your requests as quickly as possible within the legal timeframes.

Changes to Policy

Compact reserves the right to update this Privacy Policy from time to time. Any modifications will be effective immediately upon posting on our website. We encourage users to review these changes regularly to stay informed about how we protect their data.

Contact Information

For any privacy-related inquiries, requests for information, or unsubscription, please contact us:

  • Email: [email protected]
  • Mail: Compact Privacy Team, [Our Physical Address]

We value your trust in our commitment to data protection and are dedicated to providing transparent and secure experiences on the Compact Platform.

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